Peter Marshall Russell
Customer Success & Delivery Manager @Data & AI Literacy Academy
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WORK HISTORY
Customer Success & Delivery Manager @Data & AI Literacy Academy
EDUCATION
St. Aidan's Church of England High School, Harrogate
4 x A Level, 10 x GCSE
University of Bristol
Master's Degree, MA in Composition of Music for Film & Television
The University of Sheffield
Bachelor of Music (BMus), Music
SKILLS
ABOUT PETER MARSHALL RUSSELL
Hi! I\'m Peter. Commercially astute, energetic, results-driven, people leader/pleaser & proud former founder of Project-R. 7+ years’ experience founding, building, scaling, and leading my company into a high-growth, revenue-generating business in the luxury automotive protection sector. Proven ability to build profitable B2B relationships, secure high-value contracts, and deliver sustained year-on-year growth. Expertise spans business development, sales strategy, customer success, operational leadership, and financial stewardship. Skills & Competencies- Customer Success Management (renewals, expansions, retention)- Client Portfolio ownership & growth (ARR/MRR)- Stakeholder management & executive engagement- Onboarding, adoption & customer health monitoring- CRM & SaaS tools (HubSpot, Salesforce)- Consultative, value-driven account management- Contract negotiation & pricing strategy- Cross-functional collaboration (sales operations, product, support)- Languages: Spanish (Conversational, limited)Get in touch with me - p••••••••@gmail.com
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