Peter L. Sweeney

About Peter L. Sweeney

Successful Account Manager with expertise in relationship management with a focus on high profile accounts. Leader who motivates, directs and collaborates with cross-functional teams to obtain results for strategic initiatives. Creative problem solver that drives business outcomes. Consistently exceeds milestones while providing practical solutions to problems improving overall customer satisfaction metrics. Areas of ExpertiseAccount Management, Contract Negotiation, Project Management, Consultative Approach, Sales/Revenue Growth, Leadership, Product/Service Adoption, Account Reviews, Team Player, Relationship Management, Microsoft Office, SalesForce (CRM), Presenting, Microsoft Excel, Microsoft, Word, Microsoft Powerpoint. Account Planning & Research

Experience

1. Strategic Account Manager

   Commio

   Sep 2021 — Present · Raleigh, NC, US

   Work with high profile customers (new and existing) to understand goals and targets and determine a plan of action for success. • Primary focus is to guide projects to forecast targets• Conduct Kick-off call with customer to present RAMP Program and establish/confirm goals • Create project plan for customer to determine milestones and timeline• Schedule/lead recurring meetings to keep on pace• Upsell/renew contacts as needed to right-size opportunities• Leverage resources as need to address roadblocks and keep on schedule

Education

• Lycoming College

  BA, Business Administration (General Management)

• Corporate Education Group/ Duke University Management Training

  PM Certificate, Project Management

  2013 — 2015

Skills

• Saas
• Creative Problem Solving
• Strategic Account Planning
• Salesforce.com
• Cloud Collaboration
• Lead Development
• Project Planning
• Offset and Digital Printing
• Enterprise Software
• Microsoft Office
• Sales
• Business Coaching
• Cisco Spark
• Team Building
• Management
• Cross-Functional Team Leadership
• Analysis
• Client Relationships
• Process Management
• B2b
• Leadership
• Program Management
• Account Management
• Solution Selling
• Webex
• Sales Operations
• Customer Retention
• Lead Generation
• Customer Service
• Vendor Management
• Account Planning
• Direct Sales
• New Business Opportunities
• Crm
• Customer Requirements
• Business Strategy
• Social Media Marketing
• Microsoft Excel
• Internet of Everything (Ioe)
• Project Management