Peter Laspas

About Peter Laspas

I am a Client Success practitioner with over 10 years of experience in SaaS, dedicated to driving revenue growth and achieving desired customer outcomes. I focus on enhancing operational efficiency while simplifying complex concepts for both clients and colleagues. My expertise includes developing strategic frameworks to boost user adoption, mitigate fraud, and strengthen client relationships during challenging times like the COVID-19 pandemic. I facilitate user education through practical examples that resonate with users. I am passionate about empowering clients to maximize their investments and achieve lasting success.

Experience

1. Customer Success Manager

   Buildout

   Apr 2026 — Present · Chicago, IL, US

   As a Customer Success Manager for brokerage operations, I serve as a consultative partner and technical strategist for Buildout\'s midsize and large customers. My goal is to drive deep product adoption by aligning our technology with their unique operational workflows, empowering diverse personas from brokers to operations leaders. I aim to ensure our customers maximize deal efforts and achieve long-term value with their essential, tech-enabled solutions we provide for the CRE industry.

Education

• Purdue University

  BA, Public Relations

  2004

Skills

• Lead Generation
• Research
• Marketing
• Management
• Account Management
• Project Management
• B2b
• Recruiting
• Time Management
• Entrepreneurship
• Event Management
• Market Research
• Social Networking
• Public Relations
• Client Relations Skills
• Sales
• Strategy
• New Business Development
• Leadership
• Marketing Strategy
• Negotiation
• Manage Client Relationships
• Corporate Communications
• Cold Calling
• Crm
• Sales Operations
• Customer Service