Peter Hilber
Technical Account Manager @Global Relay
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WORK HISTORY
Technical Account Manager @Global Relay
New York, NY, US
February 2022 – PresentTechnical Account Manager, Global RelayGlobal Relay provides archiving, surveillance and eDiscovery workflows for electronic communications to the Financial Services industry, large investment banks, Insurance, Pharma, Energy and Public sectors.Client-focused Technical Account in SaaS, cloud solutions, and enterprise communication platforms. Proven ability to deliver technical solutions, build strong client relationships, and drive adoption across regulated industries. Adept at bridging technical and business needs, managing post-sales relationships, and ensuring compliance within complex IT ecosystems. Lead implementation and onboarding of communication compliance platforms, including email, chat, mobile, and voice archiving. Collaborate with product and engineering teams to resolve client issues and drive feature enhancements. Translate business requirements into technical solutions tailored to regulatory frameworks (SEC, FINRA, GDPR). Deliver training and documentation to ensure high user adoption and customer success.
EDUCATION
Dowling College
Bachelor's degree
Nassau Community College
Associate's degree
ABOUT PETER HILBER
Information Technology Executive with more than 20 years’ experience in developing & …
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