Peter Grint
IT & Operations Manager @idpp
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WORK HISTORY
IT & Operations Manager @idpp
London, GB
Umbrella Onboarding / PSL Review / Contract Negotiation- Company wide training - IR35 / GDPR / Cyber Security- Use reporting metrics and business analysis to implement company-wide change with significant positive results- Automated various business areas: Onboarding Docs, Marketing, CRM usage- Liaise with internal stakeholders to plan for upcoming contractor finishers- Identify, raise queries about, and correct, inaccurate or incomplete paperwork and documentation- Integrated additional modules into our CRM for enhanced day-to-day efficiency- Conducted regular GDPR and Cyber Security training, strengthening data protection measures- Upgraded hardware for all staff, including setup, domain access, and network security- Resolved daily IT issues across different areas- Planned and implemented complete office IT Infrastructure refit for future headcount expansion, covering networking, power, and cable management- Managed HR functions: onboarding, right-to-work checks, IT induction, training, appraisals, exit interviews, etc- Integrate new technologies and service suppliers to increase efficiency across the company such asMonday.com, Contractor Onboarding Module, Trello, IR35 SDS Tool, LinkedIn Recruiter, ChatGPT, Grammarly- Negotiate client contracts, including payment terms, liability caps, rebates, rates, processes etc- Sourced insurer for IR35, Employer\'s Liability, Public Liability, Cyber Security and more
ABOUT PETER GRINT
IT and Operations Manager specialising in data analytics, process automation and business improvement across recruitment, HR tech and professional services. I improve how IDPP operates by mixing data analytics, automation, technical expertise, relationship building and practical problem solving.I save time and money, increase efficiency, keep the business legal and compliant, and make everyone else’s job easier to do.I enjoy turning messy processes and scattered data into clarity, automation and measurable improvement. My work spans data analytics, IT, software development, recruitment operations, process design, legal and compliance, training, marketing and business change.What I do well- Analyse operational, CRM and commercial data to drive decisions and improve outcomes- Build automated tools using Python, saving thousands in external supplier spend- Use Excel and Power BI to clean data, identify trends, and produce dashboards our leadership team actually use- Improve processes, systems and user adoption across HR, onboarding, marketing, IT and CRM- Communicate insights, risks and opportunities in plain language that supports actionExamples of impact- Led a CRM migration improving usability and reporting- Built Python driven tools to generate KID forms and contractor schedules, reducing cost and manual work- Automated multiple processes across timesheets, onboarding documentation, marketing and CRM usage- Rebuilt our corporate website to better reflect business goals- Delivered GDPR and cyber security training, refined policies and protected internal infrastructure- Produced video and marketing content that increased LinkedIn engagement nearly 300 percent- Supported hiring, onboarding, training and exit processes across the businessOutside of work, Python, music, movies, guitar, gaming and motorcycles fuel my creativity and problem solving.
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