Claud Peter Isidore Wenner
Process Improvement Principal Specialist @Amadeus
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WORK HISTORY
Process Improvement Principal Specialist @Amadeus
Gatwick, GB
ABOUT CLAUD PETER ISIDORE WENNER
I’m a Process Improvement Principal Specialist at Amadeus with 10+ years in travel technology, specializing in change management, project/program execution, and operational excellence. I lead cross‑functional initiatives from pilot to go‑live, translate customer and agent feedback into tangible product and process improvements, and build high‑performing teams through mentorship, clear SLAs/OLAs, and data‑driven decision‑making.Certified SAFe® Product Owner/Product Manager, fluent in English and Spanish, I’m known for steady stakeholder engagement, rigorous release readiness, and turning complex challenges into scalable, customer‑centric outcomes.Beyond work, I’ve served as Vice‑Chair of Governors at St. Francis of Assisi CPS, acted as a Community Impact Champion, and contributed to the Copilot Technology Adoption Program (TAP)—bringing a pragmatic, human‑first approach to digital adoption and continuous improvement.
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