Peter Ferrera
Accomplished leader with a unique blend of business, technology, and financial expertise, combined with frontline customer service, sales experience, program management, data analytics, agile, and talent development
- Role
- Board Member Boys Travel Director at Leominster Youth Soccer Inc
- Location
- Leominster, MA, US
- LinkedIn followers
- 500 followers
About Peter Ferrera
Established record of identifying live channel improvement opportunities and prioritizing associate and customer satisfaction in both frontline and home office roles• Experienced leading programs across Fidelity’s matrixed business groups from concept to successful launch• Skilled live channel leader focused on empowering associates to help customers grow with Fidelity• Seasoned technology leader in digital experiences, platform modernization, and rep desktop enhancements• Values continuous improvement through transformation, influencing others, and challenging the status quo• Multifaceted leader with the ability to engage both senior leaders and front-line associates
Experience
Board Member Boys Travel Director
Jan 2021 — Present · Leominster, MA, US
Board Member of a non-profit youth soccer organization providing competitive and recreational opportunities for 600+ children• Evaluated and placed players on teams based on skill level• Recruited and trained coaches on team policies and procedures• Selected and managed the player uniform vendor and the seasonal ordering process• Managed season activities, including family communications, handling feedback from families and coaches, addressing coaches\' needs, and scheduling
Education
Merrimack College
Certificate in Project Management, Project Managment
2004 — 2004
Roger Williams University
BS, Accounting - Minor Finance
1994 — 1998
Clark University
MBA, Business
2000 — 2002
Skills
- Leadership
- Series 7
- Team Leadership
- Business Analysis
- Management
- Financial Services
- Crm
- Strategy
- Program Management
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