Peter Valier
IT Director, Infrastructure and Operations @Sci Group Inc
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WORK HISTORY
IT Director, Infrastructure and Operations @Sci Group Inc
In this role I am reporting directly to the CIO and managing a broad team of Data Center and Network Operations Analysts, and Help Desk Analysts. My responsibilities include leading the IT staff that provides support to the enterprise in the following: technology infrastructure services (Data Center Operations, Disaster Recovery, Service Consolidation), network services (Local Area Network, Wide Area Network, Voice & Data), customer support services (Desktop, Help Desk), and technical architecture services. Additionally, this role is responsible for the strategic direction of this group, ensuring that it aligns and meets overall IT strategy and business objectives / goals.
SKILLS
ABOUT PETER VALIER
I have over 21 years of IT and Telecom management experience in financial services, logistics, insurance, and software publishing enterprises ranging in size from sole proprietorships to emerging public companies through to large, global multinational organizations. My background includes extensive experience in IT/telecom management and product management/marketing. This includes team leadership, contact management, partner management, contract/supplier management, customer support delivery, technical project delivery, product specification and product marketing. I have shown exceptional leadership abilities and superior communication skills and excel at bridging the communication gaps between technical and business groups. I have a demonstrated track record of continuous promotion assumption additional roles and responsibilities that demonstrates employer satisfaction with my results.Specialties: Team leadership, customer support delivery,policy development, policy documentation, technical project delivery, contract management, IT services procurement, telecom services procurement, network optimization, infrastructure rationalization, call centre, IP telephony, Avaya, disaster recovery, virtualization, cloud services deployment, partner acquisition and management, competitive analysis, product specification, product documentation, product management.
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