Peter Vaccaro

About Peter Vaccaro

I am an effective leader with proven experience guiding teams through successful transformations. By delivering complex initiatives, I align technology solutions with critical business priorities within highly regulated industries. I am committed to improving the experience of all stakeholders, and most importantly, to having fun while doing it.Since joining NFCU in April 2021, I stood up Corporate Systems which expanded to include Employee Productivity and Collaboration Services, where I defined Product Taxonomy, persona\'s and training curriculum, aligned organization to Product Vertical Business Domains and Horizontal enablers and initiated the adoption of Safe Agile framework and DevOps. In March 2022, my scope expanded to include Application Testing across Navy Federal Credit Union and Testing Community of Practice. In December 2023, my scope expanded to include ownership of the ServiceNow Platform. A promotion to Senior Vice President occurred in October 2024. The Corporate, Channels, and Security Services divisions were established to include Security, Fraud, Contact Center, Branch, and Investment Strategy product portfolio scope.Successes since I joined include the implementation of Oracle HCM, Oracle EPM, Oracle ERP and Ivalua which were the first SaaS solutions deployed within Corporate Systems. Oracle HCM included the 24-month implementation of the complete set of 10 modules from Hire to Retire life cycle including 91 integrations including ADP Payroll. We recently implemented Oracle ERP in 21 months including 11 modules, significant reductions in technology footprint leveraging our strategic investments and business process re-engineering including financial reporting and analytics with hard benefits; completed the transformation of 52 legacy business applications onto PEGA, Dynamics and ServiceNow leveraging Modern Deployment technologies as part of Application Rationalization strategic initiative and retired 62 applications; and migrated onto M365 Product Suite including TEAMS, OneDrive for Business, etc. and continuing on the journey to migrate to SharePoint Online and Copilot rollout. These results were made possible through the ongoing commitment to leadership and technological advancement demonstrated by the team, which has remained a central priority since my arrival at NFCU. Core Competencies:Strategic Planning, Solution Orchestration & DeliveryStaff Leadership & Talent DevelopmentProduct Development and DeliveryProgram & Project Management Cloud Journey ManagementScaled Agile Framework

Experience

1. Senior Vice President, Corporate, Channels and Security Services

   Navy Federal Credit Union

   Oct 2024 — Present · Vienna, VA, US

   Oversee, manage and direct the newly formed Corporate, Channels and Security Services Product and Engineering Services Region comprised of Finance, Human Resources, Procurement and Vendor Management, President’s Office, Enterprise Technology Services, Workplace Infrastructure and Logistics, Security, NFFG, Fraud, Branch Operations and Contact Center Divisions as well as Employee Productivity and Collaboration Services, Records and Information Management, Business Enablement Platform Services and Testing Community of Practice enterprise horizontal enablers. Collaborate closely with business units to understand their strategic goals and roadmaps and translate them into innovative product solutions, ensuring the delivery of top-notched experiences for both members and employees. Play a key role in collaborating with senior executive management by contributing to the development and execution of strategic plans. Oversee the technology product lifecycle, encompassing stakeholder management and communications, scope and financials, team management, technology and delivery, operations support across all technology products and platforms across the Corporate, Channels and Security Services Region.

Education

• George Mason University

  Bachelor of Arts - BA, Psychology

• MIT Sloan School of Management

  Lean Management and Problem Solving

  2017 — 2018

• Harvard Business School Executive Education

  Leadership and Strategy

  2014 — 2015