Peter Sutich
Solutions Engineer at Cyara
- Role
- Solutions Engineer at Cyara
- Location
- Queens County, NY, US
- LinkedIn followers
- 500 followers
About Peter Sutich
I\'m a seasoned telecommunications professional. During my 30 years of work in the field…
Experience
Solutions Engineer
Feb 2016 — Present · New York, NY, US
Cyara is the world\'s market leading provider of an omni-channel customer experience testing and monitoring platform. Founded with a focus on making its customers successful, Cyara enables rapid innovation of the customer experience to achieve better customer outcomes while dramatically reducing the cost of development and testing and minimizing the risk of exposing customers to poor customer experiences. The Cyara Platform provides a foundation for organizations designing and testing the customer experience throughout the testing lifecycle, across all customer interaction media, and across the entire technical architecture.Typically Cyara customers innovate 40 to 70% faster than their peers, and reduce the time and expense for testing their software by a third or more compared to manual testing while providing better test coverage to identify and correct issues in their customer experience environment. In addition to testing, Cyara also provides active monitoring of the customer\'s environment. From self-service applications through to the agent desktop, Cyara provides leading-edge solutions to some of the most recognizable brands in the world. Every day, millions of flawless customer interactions are delivered by organizations utilizing the Cyara Platform.
Skills
- Contact Centers
- Unified Messaging
- Mpls
- Enterprise Software
- Project Management
- Unified Communications
- Wireless
- Go-to-Market Strategy
- Cloud Applications
- Troubleshooting
- Video Conferencing
- Voip
- Data Center
- Call Center
- Saas
- Team Leadership
- Lan-Wan
- Network Design
- Professional Services
- Managed Services
- Integration
- Solution Architecture
- Product Management
- H.323
- Ivr
- Cloud Computing
- Management
- Engineering
- Cti
- Networking
- Telephony
- Service Delivery
- Technical Support
- Pre-Sales
- Sales
- Avaya
- Cisco Technologies
- Solution Selling
- Program Management
- Routing
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