Peter Pham

About Peter Pham

Over 30 years of combined program and portfolio management, resource management, and consulting experience. Professionally proven in Integrated Project Management Methodology.Planned, designed, developed, and successfully operationalized five (5) Project Management Office (PMO)Keen in providing business values to clients and meeting sponsors’ expectations in alignment with corporate goals. Committed to provide opportunities for success for all team members. Experienced in end-to-end process design which minimizes variances, insures consistencies, and enhances quality of outcomes.Excellent verbal and written communication skills at all levels of management. Successfully resolved complex issues whether of a business, technical, political or sensitive nature while maintaining focus of goals. Successfully completed large and complex integrated SW and HW programs for major international airlines which involved critical People/Process/Technology integration. Skilled in identifying client’s business needs by create and maintain goals alignment, developed and implemented portfolio monitoring, tracking and reporting mechanism.StrengthsIntegrated Program Management and Governance IT Change & Release Management Resource Management (people, budget, equipment, space, capability)Process ManagementEnterprise Portfolio Management (EPM) Strategic Planning and PrioritizationPeople/Process/Technology IntegrationChange Control ManagementBusiness Plan and Roadmap DevelopmentOrganizational Structural and Cultural DevelopmentDigital Transformation

Experience

1. Senior Manager, Customer Service Operations Division Pmo

   Southern California Edison (SCE)

   Dec 2016 — Present

   Have overall accountability for 45-50 inflight projects. Projects are complex, with IT and regulatory components, critical, and with high urgency.Lead CSOD PMO - Manager, Sr. PMs, PMs, Assoc. PM, Analysts, contract PMs and Developers to deliver products and services to Customer Service Operations Division (CSOD) to achieve strategic, mandate, and operational goals. Implement PMO methodology with tools, templates, processes, and procedures which are flexible and scalable to accommodate both technology and process projects at all levels of complexity. The CSOD PMO methodology covers intake, score, review and approve, prioritize, execute and deliver (Plan-Build-Run), monitor, track, report, change control, and close. Build and maintain talent pipeline, includes hiring, training, mentoring, and coaching. Create the environment where it is safe, respectful, supportive, with accountability for employees to thrive and grow.

Education

• California State University, Fullerton

  PM Certificate, Advanced Project Management

  2001 — 2001

• California State University, Los Angeles

  BS, Computer Science

  1984 — 1986

• UC Irvine

  PM Certificate, Program Management

  2005 — 2006

• University of La Verne

  MBA, Mgmt

  1994 — 1996

Skills

• Business Process
• Team Leadership
• Erp
• Information Technology
• Demand Response
• Vendor Management
• Management Consulting
• Microsoft Project
• Visio
• Databases
• Enterprise Architecture
• Training
• Testing
• Cross-Functional Team Leadership
• Pmo
• Operational Excellence
• Strategy
• Leadership
• Analysis
• Requirements Analysis
• Business Intelligence
• Resource Management
• Software Documentation
• Sdlc
• Strategic Planning
• Risk Management
• Team Management
• IT Management
• Project Planning
• Sap
• Integration
• Project Portfolio Management
• Change Management
• Governance
• Business Process Improvement
• Project Delivery
• Requirements Gathering
• Ms Project
• Project Management
• Software Project Management