Peter Laplante
Analyst, Strategic Partnerships at HONK Technologies
- Role
- Growth Analyst at HONK
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Peter Laplante
Using high-level recall skills, advanced analytical skills, positive interpersonal…
Experience
Growth Analyst
May 2017 — Present · Los Angeles, CA, US
Providing statistical analysis and planning for the Strategic Partnership Team, which generates, structures, and negotiates new partnerships within the roadside assistance and automotive space. By developing innovative partnerships to connect consumers and businesses, we aim to continue revolutionizing the industry.HONK is powering next-generation roadside assistance for leading brands with cutting edge digital technology and transformational omnichannel customer-first, frictionless experiences. The Partnerships Team is constantly evaluating potential integrations, investments, M&A, joint partnership opportunities and interesting ways to grow our network of innovative partners. HONK’s transparent platform, an expansive nationwide network of over service vehicles, and a fully managed contact center reduce customer wait times by over 50%, improves customer satisfaction and NPS scores, so companies can maximize operational efficiencies, increase customer loyalty, and capture real value from their roadside services program. The Partnership Team is additionally honored to curate and represent what we consider to be our greatest asset, our Service Provider Network of over men and women bravely getting motorists to safety every day.
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