Peter Kerrick
Senior Manager Customer Experience | B.A. in Government
- Role
- Senior Manager Customer Experience at James Hardie
- Location
- Hazleton, PA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Peter Kerrick
With a robust background in customer service leadership, my tenure at The AZEK Company…
Experience
Senior Manager Customer Experience
Jul 2022 — Present
Education
Luzerne County Community College
Associate of Science (A.S.), Social Sciences
Misericordia University
B.A., Government, Law, and National Security
2007 — 2012
Skills
- Vendor Management
- Problem Solving
- Call Center
- Telephone Skills
- Management
- Cross-Functional Team Leadership
- Time Management
- Training
- Customer Satisfaction
- Call Center Development
- Strategy
- Customer Retention
- Customer Service
- Customer Experience
- Call Centers
- Business Development
- Team Management
- Team Leadership
- Process Improvement
- Account Management
- Leadership
- Domain Names
- Negotiation
- Sales
- Social Networking
- Workforce Management
- Project Management
- Analytics
- Software Documentation
- Strategic Partnerships
- Security
- Supervisory Skills
- Crm
- Employee Training
- Project Planning
- Customer Relations
- Outsourcing
- Product Management
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