Peter Johnson

Strategic Features & Futureproofing Manager @Lloyds Banking Group

Manchester, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Sep 2024 — Present

Strategic Features & Futureproofing Manager @Lloyds Banking Group

View department →

Manchester, GB

Shaping and landing strategic digital features that genuinely matter to customers• Turning customer insight, data and strategy into clear priorities and deliverable outcomes• Helping teams focus on what matters most by navigating trade‑offs, dependencies and constraints• Working across product, engineering, design, risk and governance to align strategy with delivery• Championing accessible, inclusive and responsible digital experiences• Bringing clarity to complex decisions so great ideas actually ship

SKILLS

Stakeholder ManagementStakeholder EngagementSubject Matter ExpertsKnowledge ManagementProcess ImprovementColleague DevelopmentRequirements GatheringImpact AssessmentReportingRoot Cause AnalysisManagementBankingCustomer ServiceRisk ManagementBusiness AnalysisProject ManagementChange ManagementTeam LeadershipTeam ManagementRetail BankingSalesCreditInfluence OthersBusiness Process ImprovementProject DeliveryCustomer SatisfactionInternet BankingMobile BankingDigital ChannelsDigital EngagementDigital Activation

ABOUT PETER JOHNSON

I’m a digital strategy and prioritisation leader with a strong track record of turning customer insight, accessibility needs and regulatory expectations into clear, deliverable digital outcomes.Currently working in Strategic Features & Prioritisation, I focus on shaping what gets built — and why — ensuring teams are focused on the changes that matter most to customers and the business.My background includes leading Digital Customer Vulnerability & Accessibility, where I helped embed inclusive design, reduce customer harm and ensure digital change met FCA Consumer Duty expectations. This experience continues to inform how I approach strategy, prioritisation and delivery today. How I Work• Customer‑led and outcome‑focused• Comfortable operating between strategy, delivery and regulation• Clear communicator in complex or sensitive spaces• Pragmatic — focused on what will actually land, not just what looks good on a slide.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Peter Johnson — Strategic Features & Futureproofing Manager at Lloyds Banking Group in Manchester, GB | Unifers