Peter Idehen
IT Support Specialist @ITARMI
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WORK HISTORY
IT Support Specialist @ITARMI
Derby, GB
Provided urgent technical support for Microsoft Dynamics 365 deployments.• Assisted with resolving deployment issues involving on-premises connectors in Dynamics 365.• Investigated and diagnosed licensing and connectivity issues within the LCS (Lifecycle Services) portal.• Supported hybrid licensing setups (dual-use licenses for cloud and on-premises).• Identified and mitigated missing connector components critical for on-premises deployments.• Collaborated with partner clients to ensure successful and compliant deployment of Dynamics 365 environments.• Delivered expert advice on Dynamics 365 architecture and infrastructure alignment
EDUCATION
University of Derby
Master's degree, Information Technology
University of Benin
Bachelor's degree, Electrical and Electronics Engineering
ABOUT PETER IDEHEN
I am a results-driven Techno-Functional Consultant with 5+ years of experience delivering…
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