Peter Harvey

Information Technology Service Delivery Manager @Diligenta - a subsidiary of Tata Consultancy Services

Cambridge, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jul 2025 — Present

Information Technology Service Delivery Manager @Diligenta - a subsidiary of Tata Consultancy Services

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Peterborough, GB

EDUCATION

1986 — 1988

Southdowns College

National Diploma, Business Studies

SKILLS

Risk ManagementTeam ManagementPrince2Disaster RecoveryBusiness ContinuityCitrixInfrastructureData CenterSoftware DevelopmentPmoPeople ManagementManagementTeam BuildingProject DeliveryManaged ServicesProject Portfolio ManagementIT ManagementIT Production SupportGovernanceBusiness Process ImprovementService ManagementActive DirectoryService DeskProduct ManagementCustomer ServiceProject ManagementProduction SupportCustomer RelationsService DeliveryOutsourcingBusiness AnalysisSdlcIT StrategySolution ArchitectureIT GovernanceProcess ImprovementVendor ManagementSecurityEnterprise ArchitectureStakeholder Management

ABOUT PETER HARVEY

Versatile IT professional with breadth of experience in service management, team leadership, data centre ownership, application support within an ITIL frameworkSpecialties: Track record in leading IT teams to meet business requirements. Ensuring that results are delivered within time, budget and quality. IT management responsibilities included : • Staff management and development (IT Ops and service desk teams)• Project and programme management• Application development • Service desk implementation• Disaster Recovery planning and Business Continuity management• Budget Management • Knowledge of Sarbanes Oxley and ISO27001:2013 compliance standards• Process improvements

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