Peter H. Vazquez

About Peter H. Vazquez

Professional with extensive experience in Customer Relationship Management, Talent Acquisition, International Sales, IT Infrastructure support and Customer Services•Experience managing Fortune 100 Customer •Business and Customer account strategy development •Extensive Experience Managing teams of resources supporting IT Infrastructure and telecommunications.•Thorough experience in Customer needs assessment, fulfillment and managing Quality of Service•Experience in Request for Proposal responses development and presentation to Customer senior managementSpecialties: Broad experience in Customer Relationship Management, IT Infrastructure Support, International Sales and Customer ServicesFluent in Spanish (Speak / Writing)Professional Bi–Lingual Interpreter / Translator and Document Development

Experience

1. Business Development Account Manager

   Xoriant

   Jan 2014 — Present

   Business development & follow up of potential customers and partner alliances• Identify new business opportunities through existing customer engagements, networking, trade shows, customers sponsored events and partnerships• Compilation and executive reporting of potential opportunities• Development in in-depth marketing proposals and customer program assessment reports• Negotiate with vendors and contractors to coordinate media cost, placement and scheduling• Development of annual operating budgets and provide fiscal direction to the unit• Account management of Fortune 100 Customer• Manage teams of up to 50+ resources at customer sites• Develop, implement and maintain customer satisfaction matrix to monitor service levels and performance.

Education

• Grand Valley State University

  Bachelor's Sience, Business, Management, Marketing, and Related Support Services

Skills

• Enterprise Software
• Leadership
• Saas
• New Business Development
• Languages
• Vendor Management
• Crm
• Account Management
• Project Management
• Business Strategy
• Consultative Selling
• Management
• Team Building
• Strategy
• Strategic Planning
• Executive Management
• Business Development
• Recruiting
• Cross-Functional Team Leadership
• Marketing Strategy
• Negotiation
• Customer Relationship Management (Crm)
• Business Analysis
• Selling
• Technical Recruiting
• Talent Acquisition
• Networking
• Cloud Computing
• Team Management
• Business Intelligence
• Sales
• Program Management