Peter Gawn
Salesforce Crm Business Analyst @G4S
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WORK HISTORY
Salesforce Crm Business Analyst @G4S
London, GB
Responsible for multi-currency global Salesforce org with 2700+ user base using sales and service cloud* Actively engage with key senior stakeholders across the APAC, EME & Africa Regions.* Prepare detailed analysis for global senior stakeholders including business KPIs, sales analysis, user adoption, process improvements, etc* Project manage developments from requirements gathering through to deployment (ie global restructures, General Data Protection Regulation roll out, global sales training utilising Google Meet)* Create and present training to global stakeholders for new developments and business processes via live sessions, online sessions, and e Learning platform* Successful transition from classic to lightning in H1 2020 for all users across all regions.
SKILLS
ABOUT PETER GAWN
Business Analyst and Salesforce Administrator at G4SI\'m currently part of a well established, professional team who support over 2,600 global users across 100+ countries. My primary role is to provide detailed and complex reports for the senior management team.Experienced user in Salesforce classic, service cloud and currently working on migrating to Salesforce Lightning Specialties: Salesforce admin, Salesforce Trainer, advanced Excel user.
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