Peter Fitzpatrick

Operations Maintenance Specialist @Fifty West Brewing Co

Cincinnati, OH, US

Delivered high-quality customer service by greeting guests, answering questions, and ensuring a welcoming atmosphere in both the taproom and restaurant.Prepared the restaurant for daily operations, including setting tables, stocking supplies, and coordinating with the kitchen staff to maintain smooth service flow.Maintained clean and organized dining and outdoor spaces to create a safe and enjoyable environment for patrons.Managed reservations and scheduling for the brewery’s ice rink, assisting guests with bookings and providing support during peak seasonal events.Handled guest concerns quickly and professionally to ensure positive customer experiences and repeat business.Collaborated with team members across front-of-house and back-of-house roles to support efficient operations during busy hours.