Peter Ferreira

Regional Operations Manager @Aires

Dallas-Fort Worth, TX, US

Ensuring employees, customers, and vendor accountability to sustain quality system objectives• Participating in strategic planning discussions to establish short term and long term company goals• Responsible for managing tri-regional operation teams, including hiring, training, and career development while ensuring the satisfaction of both clients and customers• Project Management consisting of coordinating group moves Internationally through our partners and developing process flows and cost analysis• Participated in user acceptance testing for new software roll out and training of the operations teams• Providing leadership and direction and effectively working with clients at risk, working collaboratively with general managers to ensure continuity in service delivery

Western Connecticut State University

BA

Western Connecticut State University

Bachelor's degree