Peter Ervin
Senior Salesforce Administrator @Samtec Inc
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WORK HISTORY
Senior Salesforce Administrator @Samtec Inc
New Albany, IN, US
Primary system administrator for Salesforce environment with 400+ users.• Manage all administrative functions, including user account maintenance, reports, dashboards, flow builder, and lightning app builder.• Coordinate roles, profiles, and permission sets to maximize organization and ease of use for user base.• Conduct regular internal system audits and prepare for release updates and feature deprecations.• Coordinate evaluation, scoping, and build-out of new development requests for Sales and Service teams.• Work with stakeholders to establish processes supporting administrative, development, and change management activities.• Assist in training/onboarding new users and grow the Salesforce skill set across the organization\'s end-user base.• Act as a liaison between users, vendors, and application development teams.• Work with stakeholders, developers, and supporting teams to define and document development requirements.• Utilize Salesforce best practices and functionality to design and implement new processes.• Demonstrate strong data management abilities with a creative, analytical mindset and strong problem-solving skills.
EDUCATION
Bluegrass Community and Technical College
Associate's degree, Arts
ABOUT PETER ERVIN
I am a seasoned and certified Salesforce professional with a proven track record in driving business success through innovative solutions. With years of hands-on experience, I excel in leveraging the power of CRM to streamline processes, enhance data management, and automate workflows. My passion lies in harnessing the potential of technology to solve complex problems and optimize business operations. As a dedicated advocate for data-driven decision-making, I thrive on delivering tailored Salesforce solutions that not only meet but exceed organizational goals.In my spare time, I enjoy participating in Trailblazer Community events, collaborating with others on their career journeys within the ecosystem, and broadening my skillset through the wide array of self-lead learning available through platforms like Trailhead, Focus On Force, and many others.
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