Peter Durben
Senior Customer Success Manager Dach @Dyson
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WORK HISTORY
Senior Customer Success Manager Dach @Dyson
Köln, DE
Reporting to the Global Chief Customer Officer and DACH Managing Director. Strategic Advisor & Commercial CX // Senior Leadership Alignment | Growth Focus: Customer Ease, Retention & CLV | Strategic CX Development Cross-Functional Leadership: Commercial x eCom x Supply Chain x Kundenservice | Operational Excellence Voice of the Customer: Data-Driven Insights | CX Transformation | Digital Self-Service
EDUCATION
Rheinische Fachhochschule Köln
Bachelor of Arts (B.A.), Media Management
Bischöfliches Cusanus Gymnasium Koblenz
Abitur, Englisch, Biologie, Chemie
Rheinische Fachhochschule Köln
Master of Arts (M.A.), International Marketing and Media Management
SKILLS
ABOUT PETER DURBEN
Senior Customer Success Manager DACH @ Dyson | Strategic Advisor | Voice of the Customer (VoC) | Commercial CX
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