Peter Davey
Senior Director, MSC Operations at ePlus inc.
- Role
- Senior Director, Managed Services Operations at ePlus inc.
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Peter Davey
Operationally focused with consistent track record of achieving financial, client and employee objectives• Accountable and responsible for defining the strategy, building and operating an integrated off-shore delivery capability, while maintaining client satisfaction and churn metrics.• Responsible for balancing cost and client satisfaction for the delivery on a $185M Annuity Support and Managed client base for the Americas• Ability to lead a global team of >350 to achieve client SLA’s while meeting financial objectives
Experience
Senior Director, Managed Services Operations
Jun 2019 — Present
Education
University of South Africa/Universiteit van Suid-Afrika
Bachelor of Science - BS
Skills
- Virtualization
- Managed Services
- Vendor Management
- Service Delivery
- Itil
- Service Operations
- IT Service Management
- Data Center
- Cloud Computing
- Professional Services
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