Peter Cooke

Technology Service & Operations Manager @Conquip Engineering Group

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2023 — Present

Technology Service & Operations Manager @Conquip Engineering Group

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Alton, GB

Facilitates the design and drives the delivery of a high-quality IT service to users, ensuring that the relevant support and improvement processes are in place to meet business needs and strategic objectives.Both customer (user) and supplier facing, setting and managing expectations within the business and managing service providers to achieve those expectations to a high standard.Project manages the delivery of new and enhanced services. Ensuring that projects, services and processes delivered are aligned with IT Strategy and Service Delivery principles.

EDUCATION

1985 — 1987

Prifysgol Aberystwyth University

Master of Science (MSc), Micropalaeontology

1982 — 1985

University of Plymouth

Bachelor of Science (BSc) Hons, Geology And Oceanography

SKILLS

RpgJd EdwardsMovexIbm IseriesProject ManagementIT Infastructure ManagementPrince2 PractitionerMsp PractitionerInfrastructureData CenterVendor ManagementAgile Project ManagementSarbanes - Oxley ComplianceService DeliveryBusiness AnalysisService ManagementManaged ServicesAs400BpcsRpg ProgrammingItil V3 ExpertItilDatabasesOutsourcingSystem / 21Iso : 20,000 PractitionerDsdmAgileIT ManagementSdlcPrince2IT Service ManagementSapManagement of Risk (Mor) PractitionerAgile MethodologiesManagementChange ManagementItil V2 ManagerIT StrategyIncident Management

ABOUT PETER COOKE

I am an IT Service and Project Management professional with extensive management…

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Peter Cooke — Technology Service & Operations Manager at Conquip Engineering Group in London, GB | Unifers