Peter Bonner
- Role
- Support Configuration and Administrative Specialist(Solutions Consultant) at Google
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Peter Bonner
As a Solutions Consultant for Support Platforms at Google, I collaborate with product…
Experience
Support Configuration and Administrative Specialist(Solutions Consultant)
Feb 2022 — Present
Experience with basic web development projects (HTML) or configuration systems-Distinctive problem-solving, technical troubleshooting, and analytical capabilities-Ability to take initiative, work independently, multi-task and complete projects on-time-Capacity to deepen technical and functional skills in a fast-changing cross-platform environment-Ability to work globally and cross-functionally exhibiting strong leadership, project management, communication, and teamwork-Own the support configuration and systems administration for a set of products through usage of a number -of advanced admin tools-Collaborate with product operations support teams to develop and execute product-specific, multi-channel support strategies-Investigate and troubleshoot support platform & escalation channel issues-Ensure adherence to a high quality experience through building and maintaining high-fidelity implementations-Drive improvement to the support systems through new processes, feature advocacy, and documentation.
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