Peter Bernard

General Manager @SEROTONIN Anti-Aging Centers

Winter Park, FL, US

Managed full spa operations, including front desk, inventory, purchasing, ordering, and day-to-day staff oversight.• Recruited, trained, and terminated staff to build a high-performing, motivated team.• Oversaw member retention and conducted lead calls, resulting in increased client engagement and membership growth.• Planned and executed community outreach initiatives and events to boost brand visibility and attract new clients.• Developed and assisted with marketing campaigns and promotional materials, incorporating innovative ideas to grow brand awareness and sales.• Collaborated with Health Coach on client assessments, including InBody scans, nutrition guidance, exercise recommendations, and sleep habit analysis.• Streamlined operational processes to improve efficiency and enhance the guest experience.• Introduced creative initiatives that advanced the brand and boosted revenue and membership metrics.

University of Central Florida

Musical Theatre