Peter McCarthy

About Peter McCarthy

Insightful award-winning Senior Sales Executive and National Account Manager.20 years of experience building trust based relationships in Contact Center & Customer Experience Solutions, UCaaS, Collaboration, Software, Digital/Cloud Transformation, and Managed Services.Proven track record of identifying and capturing Commercial, Corporate, Enterprise, Federal, and SLED accounts.Being raised in a large family, I learned the value of hard work in a wide variety of jobs to cover college tuition and expenses. Even at that early stage it was clear that building a strong relationship is based on reliability and trust. As I started in my career after graduation, building long-term, trust-based relationships provided the platform for success in selling communications solutions and services.This background prepared me for performing deep dives into customer environments to gain a holistic understanding of their business requirements, and creatively map solutions using the entire product and services portfolio. I am an active listener and an excellent communicator who can successfully engage at all levels of the customer organization. Collaboration with partners and internal teams to successfully structure and close complex deals are skills that I have developed and continue to refine. I am a team player who is passionate about technology training, coaching, and development.Notable Career Highlights: Closed millions of dollars in complex technology solutions and services deals annually, exceeding sales quota for new and additional business. Opened new State and Federal vertical markets for companies I worked for, leading to very significant new revenue streams. Won 19 President’s Club and 4 Chairman’s Club Awards for top sales performance. Gained the Trusted Advisor status with customers by focusing on always advancing the customer mission and delivering results in digital transformations. Evaluated and on-boarded new technologies that were not previously offered to address existing customer’s requirements. This led to significant growth opportunities across the customer base.

Experience

1. Account Executive Public Sector - East

   Verint

   Oct 2023 — Present · Wayne, PA, US

   Assisting public sector organizations who are turning to cloud and self-service technologies to: Minimize call volumes and help citizens transact online. Automatically send citizens service request progress notifications. Configure and deploy new services without having to rely on IT. Enhance compliance with internal processes.Public Sector organizations are delivering a wide variety of services. This results in new challenges requiring specialized public sector solutions. Residents expect to be able to engage with local agencies at any time, often without having to speak to a member of your staff. Budget and staff constraints are also forcing changes to keep constituents informed.

Education

• Upsala College

  Bachelor of Arts - BA, Political Science