Pete Baccili

About Pete Baccili

Thought Leader with 20+ years of successful Project & Program Management, Client Management and Operations experience specializing in domestic and international Client on-boarding & implementations (SaaS & network) across multiple industries. Adept at juggling many projects in a fast-paced environment and adapting to constantly changing Client requirements while meeting difficult timelines in support of overall customer satisfaction being met and exceeded. Excellent communication and interpersonal abilities to build relationships with cross-functional teams, key executive stakeholders and Clients. Areas of Expertise: Project/Program Management Influence Management Team Leadership SaaS Implementations Project Scheduling & Cost Control CSM - CERTIFIED SCRUM MASTER Cross-Functional Team Mgmt. Continuous Process Improvement Crisis & Risk Mgmt. SDLC (Waterfall/Agile) Vendor Management Client Facing/Consulting

Experience

1. Senior Manager, IT Program Management

   Centene Corporation

   Jun 2025 — Present · Tampa, FL, US

Education

• Pace University

  Bachelor of Business Administration - BBA, MIS - Management Information Systems

Skills

• Telecommunications
• Leadership
• Process Improvement
• Mobile Devices
• Sales Operations
• Ss7
• Customer Service
• Strategy
• Start-Ups
• Voice Over Ip (Voip)
• Operations Management
• Budgets
• Crm
• Team Leadership
• Program Management
• Wireless Technologies
• Troubleshooting
• Vendor Management
• Management
• Team Building
• Six Sigma
• Cross-Functional Team Leadership
• Wireless
• Internet Protocol (Ip)
• Ip
• Business Development
• Strategic Planning
• Training
• Customer Satisfaction
• Voip
• IT Strategy
• Project Management