Pete Velotta
- Role
- Global Customer Experience Lead - Global Financial Services & Systems at Eaton
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Pete Velotta
Performance-driven professional with an M.B.A. in Applied Management and expertise in…
Experience
Global Customer Experience Lead - Global Financial Services & Systems
Feb 2023 — Present
GFSS- Global Financial Services and Systems, Global Partner Experience Team Specialist Customer Experience & Organizational Change Management I support teams on a global scale to provide support on customer experience, communication, and change management. Administrator of the Financial Service Catalog, Customer Support Governance and Metrics. Facilitates and distributes the Global Financial Services & Systems\' communications, metrics, and administrate our online presence (web, Viva Engage/Yammer, SharePoint), Manage the distribution, communication and analyze metrics for the Annual Survey and large-scale project and change management initiatives
Skills
- Project Planning
- Materials Management
- Aerospace
- Manufacturing
- Product Development
- Management
- Business Process Improvement
- Leadership
- Team Building
- Change Management
- Customer Service
- Continuous Improvement
- Operations Management
- Program Management
- Mrp
- Training
- Lean Manufacturing
- Negotiation
- Supply Chain Management
- Inventory Management
- Microsoft Office
- Process Improvement
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