Pete McManus
Director @Pmcm Consulting Services Ltd
Signup · Get unlimited contacts
WORK HISTORY
Director @Pmcm Consulting Services Ltd
Warrington, GB
Providing guidance, leadership and assistance in developing and implementing fit-for-purpose business transformational solutions to meet customers’ requirements and deliver desired business outcomes in the areas of:o Outsourcing RFI and RFP development and responseso End to End Customer Journeyo Customer Experience (CX)o Customer Communications Management (CMM) o Omni Channel & Multi Channel technical architectures and applicationso Intelligent Process Automation with DPA, RPA & AIo Lean Operational excellenceo Agile, Scrum and Waterfall Project Management methodologieso Off-shore, near-shore and best-shore capabilitieso Due Diligence and Business Process analysiso Business Continuity and Disaster Recovery o Inbound/Outbound Document Processing Services incorporating OCR, ICR, OMR & IVR technologies • Currently working with Request Computing Ltd• Previously worked with Atos and a broad range of their Utility, Financial Services and L&P customers. The Peace Centre, Warrington
EDUCATION
South Staffordshire University, Leek
Post Graduate Diploma
SKILLS
ABOUT PETE MCMANUS
Business Change professional with a proven track record in leading, developing and…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.