Pete Ludlow
Itsm Product Owner @Redcentric
York, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
Itsm Product Owner @Redcentric
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York, GB
Building and managing the roadmap for the SMAX ITSM platform, integrating all areas of the business with a focus on automation and now introducing AI
EDUCATION
2002 — 2004
York College, North Yorkshire
HND, Computing
SKILLS
Cloud ComputingNetworkingCiscoServersItilUnified CommunicationsIT Service ManagementVoipData CenterBroadsoftLinuxCisco TechnologiesTeam LeadershipService DeliveryTechnical SupportPstnActive DirectoryWindows ServerWanManaged ServicesIntegrationService ManagementTelecommunicationsBroadbandWindows Server 2008VirtualizationMbsManagementHelp Desk SupportMicrosoft
ABOUT PETE LUDLOW
Credible Technical Manager with a track record of high achievement and innovative change. As an ITIL Strategic Leader, I am extremely focussed on Continuous Improvement and Digital Transformation, bringing in creative ideas to bring resolution to stale procedures which are no longer fit for purpose.
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