Pete England
Product Director @ITS
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WORK HISTORY
Product Director @ITS
Manchester, GB
As a passionate and results-oriented Director of Product Management, I lead the charge in shaping, executing, and evolving product strategies that power the growth of a rapidly expanding telecoms company. With a strong foundation in product development, pricing strategy, commercial operations, and customer experience (CX), I thrive in dynamic environments where innovation and market adaptability are key to success and turning ideas into reality are valued.I oversee the entire product lifecycle, from ideation and strategy to execution and market launch, ensuring our offerings not only meet but exceed customer expectations. I work closely with cross-functional teams to create seamless, customer-centric services that drive business growth and solidify our position in a highly competitive market.Key areas of expertise include:Product Strategy & Roadmap: Leading the development and alignment of product roadmaps to business goals, driving innovation while balancing customer needs and market trends.Pricing & Commercial Strategy: Creating pricing models that enhance profitability, optimize market penetration, and offer compelling value propositions to our customers.Customer Experience (CX): Building integrated CX strategies that ensure consistency and satisfaction across all product touchpoints.Leadership & Collaboration: Leading and mentoring high-performing teams, driving collaboration across departments, and influencing senior leadership to deliver impactful business results.Data-Driven Decisions: Leveraging customer insights, market analysis, and key performance indicators to inform strategic decisions and continuous product improvement.I am committed to building products that enhance user experiences, drive business outcomes, and stay ahead of industry trends. With a deep understanding of the telecom sector and a passion for customer-centric innovation, I am dedicated to delivering products that make a meaningful impact in our digital society.
EDUCATION
Liverpool John Moores University
Bachelor's Degree, Applied Electronics
SKILLS
ABOUT PETE ENGLAND
Product Director with technology experience through telecommunications, network and physical security markets. Highly experienced in all aspects of product management with a proven track record of launching complex products and services to market and driving growth once launched. Balanced in both strategic and operational leadership roles and experienced in technical, commercial, CX and marketing functions of product management. Passionate in understanding the detail quickly and making the complex simple. Innovative thinker with great communication skills that enable positive relationships and inspirational team leadership with a wealth of change management experience. Focused on delivering value to customers and businesses through product and service excellence.
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