Pervinder Gill

Senior Customer Relationship Manager @RM plc

Oxfordshire, GB

Managing the relationship with key customer accounts to improve their experience through continuous service improvement. This includes growing our accounts, reducing costs, and increasing efficiency in service delivery, as well as managing issues, risks, and changes.Accountable for delivering services in line with contractual service level agreements and responsible for profit and loss reporting.Overseeing project management for new customer requirements and service improvements.