Pervinder Singh
Supply Chain Project Lead- Colocation Spend Mgmt @ServiceNow
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WORK HISTORY
Supply Chain Project Lead- Colocation Spend Mgmt @ServiceNow
Toronto, ON, CA
Leading multifunctional projects and programs across global DC SCM operations, driving value through process improvement, SCM innovation, data migration, and system integration. Act as the primary bridge between business stakeholders (FinOps, Supply Chain) and technical teams (CIPSApp Engineering), ensuring end-to-end service delivery, governance, and client satisfaction.• End-to-End Service Delivery - Led global DC SCM, coordinating cross-functional teams across AMER/EMEA/APAC for on-time delivery.• Vendor Onboarding Framework - Scalable vendor onboarding w/ SOPs, playbooks, UAT scripts and readiness checkpoints ensuring compliance.• Procurement and Contract Coordination - Lead procurement, vendor onboarding, contract execution and legal/technical alignment on scope and risk.• Program Governance and RAID Management - Drive weekly RAID prioritization, syncing risks with Scrum stories for single-source truth.• Executive Reporting and Stakeholder Engagement - Weekly status reports to Accenture and ServiceNow leadership on milestones, risks and resources.• Agile Project Delivery - Manage backlog/sprint planning, cutover strategies, dry runs and go-lives with minimal disruption.• SME and Cross-Functional Coordination - Act as SME/SPOC for design workshops, TDDs, SOPs and functional specs bridging business and tech.• UAT and System Implementation - Orchestrate UAT cycles for CIPSApp (Requoting, ATP, Orders), coordinating QA and business teams.• Process Standardization- Lead Level 3–5 process flow mapping in Lucidchart for procurement lifecycle and change impact.• Financial and Spend Management - Manage colo spend ($48.18M in POs), vendor reconciliations, accruals and FPandA budget forecasting.• Risk Mitigation - Proactively track asset disposal, financial and logistics risks; provide early warnings to leadership.• Team Leadership and Mentorship - Supervise QA and SCM teams; mentor new hires on CIPSApp, asset transfers and RMA reconciliation.
EDUCATION
Delhi University
Bachelor's degree, Business/Commerce, Economics, General
Kendriya Vidyalaya Delhi Cantt, New Delhi
Senior Secondary School Certificate Examination(AISSCE), Business/Commerce, Economics General
University of Indianapolis, USA
Advanced Diploma in Computer Integrated Management (F&A), Computer/Information Technology Administration and Management
York University
Supply Chain Management Course, Logistics, Materials, and Supply Chain Management
Maharshi Dayanand University
Master of Business Administration (M.B.A.), IT Mgmt./Operations Mgmt./ Marketing
York University
Project Management in Advanced Supply Chain Management and Logistics, Project Management and Supply Chain Management, Logistics
ABOUT PERVINDER SINGH
Seasoned professional with extensive experience across the entire Supply Chain spectrum, from Sourcing to Logistics, Warehouse, and Distribution Mgmt. With a deep understanding of handling commodities and services, driven procurement, strategic sourcing, and logistics solutions across multi-client environment, ensuring seamless operational performance through process design, ERP system implementation, and integrations. Supply Chain Project and Program Lead with driving end-to-end supply chain business function and systems transformation projects for Fortune 500 clients across life sciences, retail, and technology sectors. Currently leading colocation spend management and system integration projects at ServiceNow via Accenture. Specialize in bridging business functional teams and technical development to deliver measurable outcomes on time and within scope. Expertise spans logistics (WM/TM), procurement transformation, contract management, vendor onboarding, RFx processes, and cross-functional program delivery. Certifications: PMP, APICS CSCP, APICS CLTD, Lean Six Sigma Green Belt, Microsoft Power BI, Certified Data Analyst. Technical and Systems Expertise: Full-cycle SDLC and PDLC for SCM systems including ERP-SAP (R/3, ECC 6.0, S/4 HANA), Manhattan Active (WM/LM), Blue Yonder TMS, WITRON, SSI, and MHE integrations. Proficient in Agile methodologies, scrum ceremonies (daily standups, sprint planning, retrospectives), RAID governance, and organizational change management. End-to-End Supply Chain Management Leadership: Oversee sourcing, procurement, logistics, warehouse management, inventory control, and distribution. Deep experience in SOP design, ERP system implementation, 3PL/4PL management, reverse logistics, and regulatory-compliant scrap disposal. Process Improvement and Transformation: Led 20+ Six Sigma projects (Green Belt, Yellow Belt, Quick, Quick Plus) across sourcing, procurement, and logistics, delivering significant operational improvements and cost reductions. Industries Served: Life Sciences (GMP/GDP), Retail, Information Technology (IT) and Cloud Services, Telecommunications, and Real Estate/Infrastructure sectors. Bilingual: English & French (Intermediate A1/A2). Passionate about driving supply chain innovation, data migration, and system integration that creates real value for clients.
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