Perry Marshall

Senior Manager, CCO Process Governance @汇丰

Nottingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2017 — Present

Senior Manager, CCO Process Governance @汇丰

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Nottingham, GB

EDUCATION

N/A

University of Nottingham

MBA, Business Administration

2005 — 2005

ITIL specialist

ITIL Version 3 Purple Badge, Service Management

SKILLS

IntegrationProject Portfolio ManagementProject PlanningBusiness TransformationProgram ManagementCustomer ServicePeople ManagementGovernanceBusiness Process ImprovementService ManagementTestingNew Business DevelopmentBusiness ProcessIT StrategyProcess ImprovementStrategic PlanningIT Service ManagementChange ManagementRequirements AnalysisConsultancyMergersContract NegotiationResource ManagementInsuranceIT ManagementNegotiationRisk ManagementPlanningProcess EngineeringCostBusiness StrategyProject DeliveryComplianceItilProduct DevelopmentAnalysisAdministrationBudgetingVendorMicrosoft Office

ABOUT PERRY MARSHALL

As a Service and Risk Management professional I have and continue to provide Global Support for initiatives within the End User Environment (EUE) and IT Infrastructure arena. Covering the implementation of Information Security risk reduction within technology programmes. During my career I have been responsible for numerous IT application system transitions and deployments, which have included developing strategic vision and organisational realignment of people, processes in particular risk management control and governance.I have led and directed teams within the disciplines of service quality assurance, development, and integration, service introduction, operational readiness, and incident, problem and change management.I have good relationship building skills and I am able to create a stimulating work environment, forging positive relationships with customers, stakeholders and team members.Being a natural leader, I am also able to motivate, organise, and bring out the best within the people I work with. Consequently, I am able to mobilise individuals to meet demanding deadlines, whilst maintaining the highest of standards in customer service.I have a proven ability in delivering on strategic change initiatives whilst managing risk and ensuring control standards are exceeded.An excellent communicator, and client relationship manager operating at the C+ level. Exemplary business problem solving skills.Qualified to MBA level, complimented with ITIL Service Management Version 3 Expert Level and Prince 2 Project Management. I have focused on providing consultative services to organisations and individuals. Specializing in work place risk and control mitigation improvement, efficiency identification and successful programme implementation guidance.

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Perry Marshall — Senior Manager, CCO Process Governance at 汇丰 in Nottingham, GB | Unifers