Perla Torres
IT Technician
- Role
- Desktop System Specialist at Smartsheet
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Perla Torres
I\'m an agile learner if given the chance and an exceptional team player. I adapt quickly to new environments and am a very open minded individual. I am always looking for growth areas to work on to keep improving myself as a professional adult.
Experience
Desktop System Specialist
Mar 2019 — Present · Bellevue, WA, US
Provide internal support for over users globally using fresh service ticketing system Image and QA 10+ laptops per day both PC & Mac Lead and Assist in new hire onboarding Troubleshoot issues relating to hardware/ software Provide onsite and remote support for user Used SCCM/ Microsoft Azure and JAMF to manage Macs and PC’s AV support for zoom/ Webex conference rooms On-call rotation, provide technical support outside of business hours for Urgent tickets
Education
Year Up
Information Technology
2018 — 2019
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