Perez Yeleny
Commercial Account Manager@Grainger with 20 years of industry experience.
- Role
- Commercial Account Manager at Grainger
- Location
- Easton, PA, US
- LinkedIn followers
- 500 followers
About Perez Yeleny
As an Account Manager at Grainger, I focus on cultivating strong customer relationships…
Experience
Commercial Account Manager
May 2021 — Present · US
Experienced account manager with a background in both the Commercial and Manufacturing industries. I have consistently achieved year-over-year growth by understanding my customers\' organizational structures and effectively executing sales plans. I manage relationships at all levels, from entry-level employees to corporate partners, and navigate the complexities of today’s sales market- Conduct site walkthroughs with clients to identify compliance issues, safety improvement opportunities, and industrial supply needs, fostering long-lasting relationships and securing contract renewals- Collaborate with vendors, safety regional managers, marketing, and operations to identify client needs and develop strategies to enhance operational efficiency and reduce facility maintenance costs- Attend trade shows and travel to client sites to build strong relationships with potential and existing clients- Utilize Salesforce to track account management activities, competitor data, and maintain a comprehensive record of client interactions, business needs, and revenue generation- Draft and respond to Requests for Proposals (RFPs) by meeting with client Facilities Managers, Operations Managers, and Executives to assess their operational needs and objectives- Forecast sales and build strategic plans to meet and exceed sales quotas and metrics, successfully closing more than three inventory management solutions in one quarter.**Accomplishments:**- Received recognition for successfully revitalizing a struggling territory- Achieved sales quotas exceeding 136%- Expanded growth with existing customers by more than 50% from the previous year- Awarded the Collaborator Award and Customer Service Awards.
Education
Monroe College
Bachelor's degree
2011 — 2015
Skills
- Team Building
- Great Organizer
- Sales
- Crisis Intervention
- Key Account Management
- Team Leadership & Management
- Problem Resolution
- Customer Service Management
- Analytical Thinking
- Sales & Marketing Planning
- Business-to-Business (B2b)
- Sales Operations
- Customer Service
- Customer Relationship Building
- Account Management
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