Penny K.
Strategic Operations & Creative Professional | Driving Efficiency & Innovation
- Role
- Director of Operations Co-founder at Latitudego
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Penny K.
Accomplished Strategic Operations and Creative Professional with a strong passion for client service and operational excellence. Skilled at quickly mastering technology, embracing new ideas, and overcoming challenges with diplomacy, tact, and resourcefulness.Enthusiastic and team-oriented leader recognized for innovative strategies and building strong, collaborative teams across departments, vendors, and clients. I’m passionate about creating an environment where everyone thrives, bringing energy and positive momentum to every project. With a proven track record of managing and successfully deploying large-scale initiatives from concept through to completion, I focus on driving efficiency, encouraging creativity, and delivering results that make a lasting impact.
Experience
Director of Operations Co-founder
Sep 2021 — Present
Education
Cuyahoga Community College
Associate of Marketing, Marketing Management
Cuyahoga Community College
Associate of Marketing Professional Selling, Promotional Marketing
Cuyahoga Community College
Associate of Arts, Concentration in Business and Marketing
Skills
- Healthcare
- Healthcare Information Technology
- Sales
- Customer Satisfaction
- Management
- Team Building
- Time Management
- Insurance
- Lotus Notes
- Customer Service
- Healthcare Management
- Employee Benefits
- Access
- Project Management
- Employee Relations
- Strategic Planning
- Healthcare Information Technology (Hit)
- Change Management
- Software Documentation
- Microsoft Access
- Process Improvement
- Hipaa
- Business Process Improvement
- Health Insurance
- Managed Care
- Medicare
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
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