Penny Raney Crow

About Penny Raney Crow

ABOUT SECTIONI am a healthcare compliance and HR executive with more than 20 years of experience helping organizations reduce risk, strengthen culture, and build compliant, people-centered operations.I am the CEO of Courageous Compliance Solutions (CCS), where I serve as an Outsourced HR Director and Outsourced Compliance Officer for clinics, private practices, rural hospitals, and small-to mid-sized organizations. My work focuses on integrating regulatory compliance with leadership, ethics, and organizational culture—because compliance should support people, not silence them.My background spans healthcare administration, Human Resources leadership, Health Information Management, and Industrial & Organizational Psychology. I work closely with executives and leadership teams to design practical compliance programs that are sustainable, defensible, and aligned with how organizations actually operate.Through CCS, I help organizations:• Serve as an Outsourced HR Director or Compliance Officer • Build and manage HIPAA and HIM compliance programs • Conduct HR audits, investigations, and workforce risk assessments • Align policies with employment law and regulatory standards • Strengthen ethics, governance, and accountability • Develop leaders and teams through targeted training and education Courageous Learning serves as the training and leadership development arm of Courageous Compliance Solutions, providing customized education, micro-learning, and leadership programs that reinforce compliance expectations and strengthen workplace culture.I believe compliance should never be driven by fear—it should be guided by purpose, integrity, and courage. My mission is to help organizations bridge the gap between Compliance and Culture so that doing the right thing becomes part of everyday operations, not just a checklist.Areas of Expertise:Outsourced HR Director • Outsourced Compliance Officer • Healthcare Compliance • HIPAA & Privacy • HIM • HR Compliance • Investigations • Policy Development • Ethics & Governance • Leadership Development • Organizational Culture

Experience

1. Chief Executive Officer

   Courageous Compliance Solutions

   Feb 2024 — Present · US

   CEO | Outsourced HR Director | Outsourced Compliance Officer Courageous Compliance Solutions provides outsourced HR, healthcare compliance, and organizational training services for clinics, private practices, and small businesses.Key responsibilities and services include:• Serving as an Outsourced HR Director and Outsourced Compliance Officer • Designing and managing HIPAA, HIM, and HR compliance programs • Conducting HR audits, investigations, and compliance risk assessments • Developing and harmonizing policies and procedures • Advising leadership on workforce strategy, ethics, and governance • Supporting corrective action planning and compliance remediation • Partnering with executives to align compliance requirements with organizational culture Courageous Learning operates as the training and leadership development division of CCS, supporting compliance initiatives through education, leadership development, and workforce training.Industries served include healthcare, specialty clinics, private medical practices, and professional services organizations.

Education

• Capella University

  MS, Industrial & Organizational Psychology

  2007 — 2011

• Texas State University

  BS, Health Information Management

  1983 — 1986

Skills

• Executive Management
• Problem Solving
• Business Planning
• Operations Management
• Performance Management
• Business Intelligence
• Healthcare Information Technology
• Customer Service
• Mentoring
• Policy
• Business Process Improvement
• Exit Strategies
• Performance Improvement
• Healthcare Consulting
• Team Building
• Customer Relations
• Small Business
• Revenue Cycle
• Program Management
• Change Management
• Employee Benefits
• Healthcare Industry
• Organizational Development
• Staff Development
• Project Planning
• Leadership Development
• Strategy
• Consulting
• Human Resources
• Management Consulting
• Risk Management
• Business Process
• Sales Management
• Project Management
• Healthcare
• Business Development
• Leadership
• Compliance
• Coaching
• Healthcare IT