Penny Jones

Community Manager @Independence Realty Trust Inc.

Madison, AL, US

Perform functions of a property manager with increasing responsibility level A+ 274 units. Review pricing, marketing and financial reports for accuracy and thoroughness and participate in a team to develop a monthly operational report.• Resourceful to implement new procedures to increase customer satisfaction and execute leasing meetings to keep customer service at the forefront. Continuously improve processes, procedures, and systems for effective and efficient.• Surpass target budget by up to 5% by up-selling units and services, resolving billing discrepancies, and minimizing accounts receivables. Reached 100% occupancy.

Strayer University-Alabama

Master of Business Administration (MBA), Business Administration and Management, General

Faulkner University

Bachelors Degree, Business Administration