Penny Duncan
People Technology Analyst @WestJet
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WORK HISTORY
People Technology Analyst @WestJet
Calgary, AB, CA
Lead configuration of SuccessFactors implementations and updates; modules include Performance, Succession, Recruiting, Onboarding 1.0 and LearningEstablished and now maintain relationships with People & Culture and Business stakeholders to ensure that planning and activities for SuccessFactors are in alignment with P&C Objectives and priorities. Talk through strategies, processes, implications, and plans.Implement ongoing People & Culture projects in a timely manner with a focus on enabling a simple, understandable, positive user experience, while ensuring the solutions delivered fit with the broader P&C and company strategy.Work with stakeholders from the People & Culture team to ensure problems are properly identified, requirements are gathered and solutions are appropriately identified and implemented.Stay current with SAP and SuccessFactors communications and developments. Ensure that all impacts are evaluated and communicated as necessary to stakeholders, including leading testing of new releases.Lead regular meetings with SAP customer engagement.Implemented a release testing plan.Work with HR system team to ensure changes that may not come through in the feed from the HR/Payroll system are maintained in SuccessFactors.Cross-train team members to support the SuccessFactors eco-system.Considered the SuccessFactors Guru at WestJet.
EDUCATION
The University of Calgary
BComm
Southern Alberta Institute of Technology (SAIT)
Micro Credential
SKILLS
ABOUT PENNY DUNCAN
Experienced Business Process Improvement and Human Resources Professional who wants to contribute to an organization\'s success
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