Penny Downs

Customer Success Director @Contact Web Ltd

Banbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2023 — Present

Customer Success Director @Contact Web Ltd

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Banbury, GB

SKILLS

Process ImprovementManagementService DeliveryBusiness AnalysisSocial NetworkingSales ManagementSalesBusiness TransformationSales OperationsCustomer RetentionBusiness PlanningOperations ManagementCustomer ServiceTelemarketingCoachingContact CentersAccount ManagementChange ManagementIvrCross-Functional Team LeadershipLeadershipForecastingCall CentersBusiness DevelopmentTeam ManagementSales ProcessCustomer SatisfactionTrainingCall Center DevelopmentNew Business DevelopmentTraining DeliveryCall CenterVendor ManagementCoaching StaffBusiness Process ImprovementProject PlanningRecruitingRetailB2bOutsourcing

ABOUT PENNY DOWNS

Known for getting things done. Trusted for how I do it. I bring a rare blend of…

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Penny Downs — Customer Success Director at Contact Web Ltd in Banbury, GB | Unifers