Giuseppe Pelligra

Infrastructure & Security Specialist @Keliweb

Cosenza, IT

Key responsibilities and achievements: Infrastructure Management & Leadership- IT infrastructure coordination and optimization, improving reliability by 20%- Technical team management and critical projects supervision- Implementation of proactive monitoring solutions reducing downtime by 15% High Availability & Cloud Solutions- Design and management of high-availability cloud infrastructures with Proxmox clusters- Implementation of disaster recovery and business continuity solutions- Systems performance and scalability optimization Security & Compliance- Development and implementation of enterprise-grade IT security strategies- GDPR/ISO 27001 compliance management and security best practices implementation- Systems hardening and proactive threat protection Technical Operations & Problem Solving- Resolution of complex issues with 98% SLA achievement- Network and critical systems performance optimization- Implementation of automation solutions for key processes Enterprise Customer Success- Technical management of mission-critical business clients- Maintaining 96% customer satisfaction rate- Strategic consulting for client infrastructure optimization