Peggy Steinbrecher
Implementation Conversion Analyst at FIS - Fidelity National Information Services
- Role
- Implementation Conversion Analyst at FIS
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Peggy Steinbrecher
I am a motivated, conscientious, hands-on Technical Analyst who thrives on new challenges. I have been recognized for my ability to tackle complex issues, determining needs, eliciting requirements, troubleshooting and/or creating a plan of action to produce the desired outcome. And while I may not always know the answer, I know the questions to ask to find the answers. When necessary, I marshal team members to deliver results on time in order to meet or exceed the customer’s expectations and follow-up to verify success. I am also known for my ability to “cool the hottest head” in stressful situations.I possess strong technical documentation and training presentation skills, demonstrating to both local and offshore parties. I have board technical experience and in several areas I am known as the “go-to” person or subject matter expert. I am an introvert by nature and an ambivert through years of honing extrovert behaviors, collaborating well with others. I further nurtured my extroverted conduct via participation in Toastmasters where I have held club officer roles and earned my Competent Communicator (CC), Competent Leader (CL), and Advanced Leader Bronze (ALB) awards. My nature is to be both persistent and positive with some saying “persistently positive”. I am a resourceful and adaptive individual who engages both soft and hard skills that lead to success. I am results driven. Competencies are: • Office 365 Proficient• Lync, SharePoint, and FOPE Administration• Microsoft Outlook and Exchange Knowledgeable• Lotus Notes 4.5 Administration• Microsoft Project and Visio Skilled• Clarity and ServiceNow Proficient• SolarWinds Orion Knowledgeable• xMatters (AlarmPoint) Administration• Training and Presentation Experienced• Technical and Process Documentation• SDLC Knowledgeable• PeopleSoft Administration• STAT Administration• Toad and Putty CompetentMy Top 5 Strengths: Learner, Connectedness, Developer, Individualization and Input.
Experience
Implementation Conversion Analyst
Mar 2014 — Present · Menomonee Falls, WI, US
Education
UW-Milwaukee
BFA
Waukesha County Technical College
Drafting and Design Technology/Technician, General
Skills
- IT Operations
- Requirements Analysis
- Vendor Management
- Databases
- Information Technology
- Resource Management
- Microsoft Exchange
- Active Directory
- Xp
- Windows Server
- Hardware
- Lotus Notes
- Management
- Vmware
- Ms Project
- IT Management
- Recruiting
- Citrix
- Disaster Recovery
- Security
- Peoplesoft
- Process Improvement
- Leadership
- Software Installation
- Technical Support
- Business Analysis
- Troubleshooting
- Computer Hardware
- System Deployment
- Servers
- Crm
- Itil
- System Administration
- Integration
- Help Desk Support
- IT Service Management
- Software Documentation
- Sdlc
- Change Management
- Training
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