Peggy Lloyd
Visual Merchandising Manager at Ashley Furniture Homestores
- Role
- Shipping Specialist at DICK'S Sporting Goods
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Peggy Lloyd
Exceptional customers service skills with expertise in all facets of retail management…
Experience
Shipping Specialist
Mar 2015 — Present · Atlanta, GA, US
Perform daily Omni-Channel tasks in the store including Ship-from-Store (SFS) and Buy Online Pick-up In-Store (BOPIS) processesParticipate in Loss Prevention procedures related to Omni-Channel processesFulfill the company-defined customer experience by completing the SFS pick & pack & ship processAssist in the completion of incoming BOPIS orders including picking, pack-checking, and prepping orders for hold binsSupport the Customer Pickup Process of BOPIS orders by retrieving orders from the stockroom and providing to the Head Coach in a timely mannerAssist in the BOPIS aged order review by reviewing orders, changing order status in the system and returning product to the sales floor if necessaryAssist in completing daily UPS Box Count Audits according to company Inventory Control standardsCreate a world-class customer experience by providing passionate customer serviceAdhere to all safety policies and proceduresAbility to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitivelyAs business needs arise, other tasks may become necessary
Education
Fisk University
Bachelor of Arts (B.A.), Business Administration and Management, General
2000 — 2004
Skills
- Leadership
- Market Research
- Apparel
- Store Management
- Store Operations
- Pos
- Driving Results
- Inventory
- Visual Merchandising
- Customer Service
- Data Entry
- Pharmaceutical Industry
- Powerpoint
- Retail Sales
- Cosmetics
- Competitive Analysis
- Fashion
- Employee Training
- Product Knowledge
- Microsoft Word
- Order Fulfillment
- Merchandising
- Team Building
- Planograms
- Microsoft Office
- Sales
- Time Management
- Retail
- Customer Relations
- Cashiering
- Trend Analysis
- Profit
- Cycle Counting
- Training
- Shrinkage
- Inventory Management
- Inventory Control
- Forecasting
- Recruiting
- Teamwork
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