Peggy Lim
Banking Advisor @RBC
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WORK HISTORY
Banking Advisor @RBC
Thunder Bay, ON, CA
Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities -Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business -Respond to client-initiated contact, assisting them with a full range of financial transactions -Actively listen and engage clients in conversation to further understand their individual needs -Proactively take ownership of resolving and preventing client banking problems -Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
EDUCATION
KDU College Malaysia
Diploma in Mass Communication, Public Relations, Event Management, First Class Honour
Lakehead University
Master Degree, Business Administration and Management, General
The Manchester Metropolitan University
Bachelor's degree, Public Relations and Digital Communications, 2:1
ABOUT PEGGY LIM
A very passionate and determined individual who has a clear goal set in life. Capable of handling projects by own initiatives, confident with Public Speaking. A solid 7 years of customer-servicing experience has enabled me to resolve customer conflicts in a professional manner with minimum supervision. Keen on Project Management. Perfect team player and team leader material. Multilingual speaker: English, Mandarin, Cantonese. My motto to live by: Qualification/Education can only give you the ticket to the entrance but the great work ethic and attitudes would surely bring you success.
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