Peggy Hefner
Transitioning from admin support too analyst position
- Role
- Office Assistant Iii at San Bernardino County
- Location
- Corona, CA, US
- LinkedIn followers
- 500 followers
About Peggy Hefner
I am thriving to learn and learning to thrive. I have a Bachelor\'s in business administration and graduated Summa Cum Laude from the University of Arizona Global Campus in Tucson, AZ. Over my working career, I have held a few positions but learned from them all. Luckily, I have gained valuable knowledge and meaningful relationships from these positions that helped me grow into the person I am proud of today. The benefit of being a Type-A personality is that I am drawn toward organization and workflow optimization. I am highly organized at work and at home, so I never fall out of habit. Organization skills come naturally to me. Finding a way to increase productivity in fewer steps can be rewarding as a team and as an individual. I love sharing my findings with anyone who would benefit from these new steps. My specialties include CalSAWS, JNet, CMS, MEDS, PeopleSoft, Excel, Word, Notes, PowerPoint, Outlook, learning new databases quickly, training staff, administrative support, grammar, punctuation, punctuality, time management skills, excellent attendance, customer service, legal transcripts, transcribing from voice record, and typing 52 wpm. New skills are an asset, along with critical thinking and accepting change. So I like to fill my free time with online classes to increase my understanding of why something is done a certain way. My accomplishments have led me to train staff while working with Construction Market Data and the County of San Bernardino. In addition, while attending UAGC, I achieved memberships in three separate honor societies and maintained a 3.98 GPA. Feel free to reach out and connect with me if you have questions. p••••••••@gmail.com
Experience
Office Assistant Iii
Jul 2019 — Present · San Bernardino County, CA, US
Working as an at Children & Family Services. Currently processing suspected child abuse reports and cross reporting the reports to law enforcement locally and internationally. Answer phones at the hotline verifying information for law enforcement and taking dispositions. Use C-IV, CMS & JNET daily to verify information of families and children in placement. Track work completed on Excel logs. Also, inform staff of things that I learned from working with TAD that will help them with their current workflow. I also take first aid inventory and I am a member of the safety committee.
Education
El Camino College
Business Administration, Management, Accounting
University of Arizona Global Campus
Business Administration and Management, General, Graduate 3.99
Facebook Side Hustle Online Course
FB Ad Marketing
2018 — 2018
Horkey Handbook 30 Days or Less to Virtual Assistant
Virtual Assistant Services
2018 — 2018
ProofreadAnywhere.com
Transcript Proofreading
2017 — 2018
Bryman College now owned by Corinthian Colleges
Vocational Degree covering, Massage Therapy/Therapeutic Massage and Medical Terminology, 4.0 high honors
Ashford University
Bachelor of Business Administration - BBA, Business Administration, Management, and Accounting
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