Peg Kastner Smith
Customer Success leader with a passion to help companies grow and scale their services team.
- Role
- Senior Vice President Customer Success at Vassardigital.Ai
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Peg Kastner Smith
Services leader with a proven history of driving revenue, profit, reference-able customers and team productivity gains. Specialized in growing start-up services teams from small scale to profitable customer success driven organizations.
Experience
Senior Vice President Customer Success
May 2024 — Present · Boston, MA, US
At Vassar Digital, we bring the latest advancements in GenAI technology to real-world applications, transforming customer experiences and boosting employee productivity. With over 370 GenAI experts and a track record of proven solutions, we help enterprises realize their GenAI vision within 90 days.Our suite of Connected Enterprise Solutions harnesses the power of GenAI, Natural Language Processing (NLP), Machine Learning (ML), and the Internet of Things (IoT) to streamline and personalize customer communication, enhance operational efficiency, and empower the future of intelligent business solutions.As the head of Customer Success I am focused on ensuring all of our customers meet their business objectives and achieve measurable business value from the AI solutions we deliver to them.
Education
University of Vermont
BS, Computer Science
Babson F.W. Olin Graduate School of Business
Master's degree, Business Administration and Management, General
Babson F.W. Olin Graduate School of Business
MBA
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