Peer Mubashir Shah
- Role
- Operations Manager at IDEMIA
- Location
- Srinagar, IN
- LinkedIn followers
- 500 followers
About Peer Mubashir Shah
Results-driven Operations and Cluster Management professional with 10+ years of…
Experience
Operations Manager
Jun 2019 — Present
Managing the whole operations of the respective Aadhaar Seva Kendra just like Passport Seva Kendra.Leading and managing a staff of around 30 persons viz. supervisors.operators.verifiers.housekeeping.security,IT team, receptionist and other staff which are required to operate the Aadhaar Seva Kendra.Maintaining and providing daily requisite MIS reports to our head office.Planning and managing of resources to optimize the performance and daily load.Handling grievances related to appointment booking/portal, Aadhaar enrolment/update process till the exit counter etc which are in the domain of Aadhaar Seva Kendra.Meeting with local representatives like District Council Members, Panchayat Members,NGOs for the awareness of ASK facilities and to spread information regarding ASK among the general public to visit there for solving their Aadhaar related issues.
Skills
- Leadership
- Market Research
- Marketing
- Public Speaking
- Marketing Strategy
- Project Management
- Contract Negotiation
- Teamwork
- Team Management
- Research
- Microsoft Excel
- Powerpoint
- Business Process Improvement
- Microsoft Word
- Team Leadership
- Sales Management
- New Business Development
- Customer Service
- Management
- Team Building
- Business Development
- Microsoft Office
- Sales
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