Peehu Saraogi

Front Desk Staff @University of San Francisco

San Francisco, CA, US

Managed 24-hour front desk operations for a freshman dorm, serving as the primary point of contact for residents, visitors, and staff to ensure smooth daily functioning- Facilitated guest check-in/check-out procedures, ensuring compliance with university policies while providing exceptional customer service to all visitors- Routed, sorted, and delivered mail and packages efficiently, maintaining an organized system to ensure timely and accurate distribution to residents- Ensured student safety by coordinating with Public Safety during emergencies, acting swiftly to communicate issues and maintain a secure environment- Monitored the dorm environment with vigilance, proactively assisting residents and responding to inquiries to create a welcoming and secure atmosphere.